Updated January 17, 2019
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at here.
What Information does TradeIt Collect?
We gather various types of personal offline information from our users, as explained in more detail below, and we use this information in connection with our Services, including to personalize, provide, and improve our services, to contact you and allow other users to contact you, to fulfill your requests for certain products and services, and to analyze how you use the Services. In certain cases, we may also share some information with third parties.
When you register with us we will request information such as your name, email address, and other identifying information offline. We will store and use that information in accordance with your use of the Service.
Third Party Credentials and Information
Your log-in credentials for your third party broker accounts are stored by us for a reasonable amount of time to allow for your continued use; this information is encrypted in transit. We do not associate your broker log-in credentials with other information collected from you. Please also note we act only as a facilitator to your broker accounts. Any information used or collected on those sites is governed by their privacy policies and are subject to their terms of service.
Information Collected Automatically
Technologies such as cookies, beacons, tags and scripts are used by TradeIt, Inc and our third party brokerage partners, affiliates, analytics partners, advertising and other services. These technologies are used for things like analyzing trends, administering the website, advertising performance, tracking users' movements around the website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, and to improve analytics and site functionality.
Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include the identity of any third party broker that you interact with through the Services, information regarding the orders that you place through the Services, your IP address, device identification, "cookie" information, the type of browser and/or device you're using to access our Services, and the page or feature you requested. "Cookies" are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device's acceptance of cookies, but this may prevent you from taking advantage of some of our features.
We may use this data to customize content for you that we think you might like, based on your usage patterns. We may also use it to improve the Services - for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.
Do Not Track Policy
Your browser may offer you a "Do Not Track" option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. Our Services do not support Do Not Track requests at this time. To learn more about DNT please visit allaboutdnt.com.
We may communicate with you if you've provided us the means to do so. For example, if you've given us your email address when you choose to contact us through the website, we may send you promotional email offers on behalf of other businesses, respond to your questions or concerns or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services. If you do not want to receive marketing communications from us, please indicate your preference by emailing email@example.com
We may use behavioral or interest-tailored advertising through our sites, third parties and non-affiliated sites. Consequently, any advertising you see may be personalized based on your use of the Services or on information provided to us. If you do not wish to have this information used for the purpose of serving you interest-based ads, see your choices from participating publishers by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Will TradeIt Share Personal Information it Receives?
We may share your Personal Information with third parties as described. If you do not want us to share your Personal Information with these third parties, contact us at firstname.lastname@example.org. We may aggregate your Personal Information so that you are not individually identified, and provide that information to our partners. We may also provide aggregate usage information to our partners, who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. However, we never disclose aggregate usage information to a partner in a manner that would identify you personally, as an individual.
In certain situations, affiliated businesses or third party websites may sell or provide products or services to you through or in connection with the Services (either alone or jointly with us). We will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service. We have no control over the policies and practices of third party websites or businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such business' or websites' policies.
We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you, such as sending you the TradeIt newsletter, or triaging a customer issue with a TradeIt vetted partner and/or approved broker. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.
We may choose to buy or sell assets, and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
Protection of TradeIt and Others
Is Personal Information about me secure?
The security of your Personal Information is important to us. We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive it. You must prevent unauthorized access to your own brokerage accounts and Personal Information by selecting and protecting your password and/or other sign-on mechanisms appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
We endeavor to protect the privacy of your account and other personal information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure and other factors may compromise the security of user information at any time. We encrypt using a 256-bit standard with VeriSign and SOC 2 compliance. Network penetration tests are performed regularly with third-party code reviews. Users do not need to register to use TradeIt’s technology and users’ brokerage credentials and account information are never stored on our servers or sold to third-parties. If you have any questions about security on our website, you can contact us at email@example.com.
What Personal Information can I access?
TradeIt respects your control over your information that we have collected from you. You also have the right to amend or update inaccurate or incomplete Personal Information, request deletion of your Personal Information, or request that we no longer use it. Under certain circumstances we will not be able to fulfill your request, such as if it interferes with our regulatory obligations, affects legal matters, we cannot verify your identity, or it involves disproportionate cost or effort, but in any event we will respond to your request to access within a reasonable timeframe and provide you an explanation. In order to make such a request of us, please contact us at firstname.lastname@example.org or through our contact information listed below. Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: email@example.com.
What choices do I have?
Upon request TradeIt will provide you with information about whether we hold any of your personal information. You can opt not to disclose personal information to us but keep in mind this information may be needed to use the Services and/or take advantage of certain features. You may choose to stop using the Services at any time. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, prevent fraud, enforce our agreements and enforce our Terms of Service. We may also continue to use aggregate data derived from your activity or by incorporating your personal information after you stop using the Services, but not in a manner that would identify you personally.
Social Media Widgets
Who can use the Service?
What is the Information Related to the Data Collected through the TradeIt API Service?
Information Related to Data Collected for our Clients:
TradeIt collects information under the direction of its Clients, and has no direct relationship with the individuals whose Personal Information it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer Personal Information to companies that help us provide our Services. Transfers to subsequent third parties are covered by the service agreements with our Clients.
Access and Retention of Data Controlled by our Clients:
We acknowledge that you have the right to access your Personal Information. TradeIt has no direct relationship with the individuals whose Personal Information it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to TradeIt’s Client (the data controller). If requested to remove data we will respond within a reasonable timeframe.
We will retain Personal Information we process on behalf of our Clients for as long as needed to provide services to our Client. TradeIt will retain this Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
What if I have questions about this policy?
Remember that your use of TradeIt's Services is at all times subject to the trade.it/terms which
please send a detailed message to firstname.lastname@example.org,
and we will try to resolve your concerns. You can also contact us at:
33 Irving Place, 3rd Floor
NY, NY 10003