Updated December 8th, 2015
The TRUSTe program covers only information that is collected through trade.it. In order to view our relationship with TRUSTe please visit the validation page visible by clicking on the TRUSTe Seal.
If you have unresolved privacy or data use concerns that we have not addressed satisfactorily, please contact TRUSTe here.
What Information does TRADE IT Collect?
We gather various types of personal offline and anonymous information from our users, as explained in more detail below, and we use this information in connection with our Services, including to personalize, provide, and improve our services, to contact you and allow other users to contact you, to fulfill your requests for certain products and services, and to analyze how you use the Services. In certain cases, we may also share some information with third parties.
When you register with us we will request information such as your name, email address, and other identifying information offline. We will store and use that information in accordance with your use of the Service.
Third Party Credentials and Information
Your log-in credentials for your third party broker accounts are stored by us for a reasonable amount of time to allow for your continued use; this information is encrypted in transit. We do not associate your broker log-in credentials with other information collected from you. Please also note we act only as a facilitator to your broker accounts. Any information used or collected on those sites is governed by their privacy policies and are subject to their terms of service.
Information Collected Automatically
Technologies such as cookies, beacons, tags and scripts are used by Trade It, Inc and our third party brokerage partners, affiliates, analytics partners, advertising and other services. These technologies are used for things like analyzing trends, administering the website, advertising performance, tracking users' movements around the website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We do not link this automatically collected data to other information we collect about you.
We may combine this automatically collected log information with other information we collect about you. We do this [to improve services we offer you, to improve marketing, analytics, or site functionality.
Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include the identity of any third party broker that you interact with through the Services, information regarding the orders that you place through the Services, your IP address, device identification, "cookie" information, the type of browser and/or device you're using to access our Services, and the page or feature you requested. "Cookies" are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device's acceptance of cookies, but this may prevent you from taking advantage of some of our features.
We may use this data to customize content for you that we think you might like, based on your usage patterns. We may also use it to improve the Services – for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.
Do Not Track Policy
Your browser may offer you a "Do Not Track" option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. Our Services do not support Do Not Track requests at this time. To learn more about DNT please visit allaboutdnt.com.
We may communicate with you if you've provided us the means to do so. For example, if you've given us your email address when you choose to contact us through the website, we may send you promotional email offers on behalf of other businesses, respond to your questions or concerns or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services. If you do not want to receive marketing communications from us, please indicate your preference by emailing email@example.com
We may use behavioral or interest-tailored advertising through our sites, third parties and non-affiliated sites. Consequently, any advertising you see may be personalized based on your use of the Services or on information provided to us. If you do not wish to have this information used for the purpose of serving you interest-based ads, see your choices from participating publishers by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Will TRADE IT Share Personal Information it Receives?
We may share your Personal Information with third parties as described. If you do not want us to share your Personal Information with these third parties, contact us at firstname.lastname@example.org. We may anonymize your Personal Information so that you are not individually identified, and provide that information to our partners. We may also provide aggregate usage information to our partners, who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. However, we never disclose aggregate usage information to a partner in a manner that would identify you personally, as an individual.
In certain situations, affiliated businesses or third party websites may sell or provide products or services to you through or in connection with the Services (either alone or jointly with us). We will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service. We have no control over the policies and practices of third party websites or businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such business' or websites' policies.
We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.
We may choose to buy or sell assets, and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
Protection of TRADE IT and Others
Is Personal Information about me secure?
The security of your Personal Information is important to us. We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive it. You must prevent unauthorized access to your own brokerage accounts and Personal Information by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
We endeavor to protect the privacy of your account and other personal information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure and other factors may compromise the security of user information at any time. Please visit trade.it/security to learn more about our security practices. If you have any questions about security on our website, you can contact us at email@example.com.
What Personal Information can I access?
The information you can view, update and delete may change as the Services change. If you have any questions about viewing, deleting or updating information we have on file about you, please contact us at firstname.lastname@example.org or through our contact information listed below. We will respond to your request to access within a reasonable timeframe. Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: email@example.com.
What choices do I have?
You can opt not to disclose personal information to us but keep in mind this information may be needed to use the Services and/or take advantage of certain features.
You may choose to stop using the Service at any time. We will retain your information for as long as your account is active or as needed to provide you services, and some information may remain in our records for an indeterminate period after your decision to stop using the Service. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, prevent fraud, enforce our agreements and enforce our Terms of Service. We may also continue to use aggregate and/or anonymous data derived from your activity or by incorporating your personal information after you stop using the Services, but not in a manner that would identify you personally.
Social Media Widgets
Who can use the Service?
What if I have questions about this policy?
Trade It, Inc
247 Centre Street
NY, NY 10013